WasabiCard is committed to meeting the diverse payment needs of our users by providing flexible card options. The card process is divided into Customized Services for corporate and institutional clients (B2B), Self-Service Application for individual consumers (B2C), and a Quick Binding service for users who already possess a card.
Corporate and Institutional Clients (B2B) Custom Issuance
If you are a corporate user requiring API access for batch card issuance, or if you have specific enterprise-level card needs such as large-volume merchant purchasing or advertising (Media Buy), please contact our dedicated Account Managers directly for customized integration.
Operational Steps: At the top of the card application page, locate the exclusive "WASABI Business" banner.
Contact Us: Click the "Contact Us" button on the right side. The system will display a list of official contact methods.
Dedicated Support: Please prioritize contacting our Account Manager via Telegram (@wasabicard01) or send an email to our official support address ([email protected]) to discuss details regarding exclusive BINs, API integration documentation, and tiered pricing structures.
2. Individual User (B2C) Self-Service Issuance Process
Individual users can independently select and issue appropriate cards based on their personal needs. As specific benefits, supported scenarios, and fee structures may be dynamically adjusted, please refer to the real-time information displayed on the application page.
Step 1: Select Card Type
On the card application page, select the card that best fits your current needs based on the functional descriptions provided, and click "Apply Now" under that card.
Step 2: Select BIN
After clicking apply, a BIN selection window will pop up. Different issuing regions have varying supported merchant networks and fees. You can click "View all" to see the detailed supported merchant list. Check the box to accept the terms and click "Use this BIN".
Step 3: Fill in Cardholder Information
On the "Select Cardholder" page, click "+ Create New Cardholder".
Following the system prompts, accurately fill in necessary personal details such as the cardholder's name and billing address. If you have previously created a cardholder profile, you can select it directly from the list.
Once confirmed, click "Next Step" at the bottom.
Step 4: Confirm Order and Next Steps
Review your selected card type, issuance fee, and cardholder information in the "Purchase Order" stage.
Upon confirmation, the system will automatically deduct the issuance fee.
For Virtual Cards: Issuance takes a few seconds to minutes; once complete, it is ready for use in your account.
For Physical Cards: The order will enter the manufacturing and shipping process. It requires activation in the App upon receipt before use.
3. Quick Physical Card Binding Guide (Bind Card)
If you have received a physical card via corporate or offline channels, please refer to our Quick Physical Card Binding Guide for activation.
Frequently Asked Questions (FAQ)
Q1: How do individual users apply for a card?
A: Log in to the system and go to the card application page. We offer a variety of cards tailored for different consumption scenarios (such as media buying, high-frequency daily spending, and offline physical card swiping). You can read the brief functional descriptions for each card, choose the one that best suits your needs, and click "Apply Now" below it.
Q2: Why are the card benefits or rates I see different from what others mentioned?
A: As the exclusive benefits, supported scenarios, and rate standards of different cards may be dynamically adjusted based on official policies and marketing campaigns, please refer to the real-time information displayed on your page at the time of application.
Q3: What are the differences between card types? What should I choose?
A: We offer several card categories, for example:
Promo Card: Best for media buying, subscriptions, and expense management.
SpendX Card: Suitable for personal consumption and purchasing, supporting Apple Pay and Google Pay.
Physical Card: High-end physical card, supporting offline purchases and ATM cash withdrawals. Simply choose and apply for the card that best matches your actual spending scenario.
Q4: How much is the card issuance fee?
A: The card issuance fee depends on the card type you choose (e.g., virtual cards, specific scenario Promo cards, or high-end physical cards). Fees vary by card, so please click on the specific card on the application page to check real-time pricing details.
Q5: Which countries and regions are restricted from using the services?
A: In compliance with international regulatory and risk management requirements, our services are NOT available in the following restricted countries and territories: Iran, Syria, North Korea, Afghanistan, Sudan, Russia, Ukraine, Belarus, Cuba, and Venezuela.
Q6: What will my card balance be after paying the card issuance fee?
A: The card issuance fee is a service charge for the application process and is not a pre-deposited amount. Therefore, upon payment of the card issuance fee, your card's initial balance will be 0. This fee is strictly for the issuance service and does not include any spendable balance.
Q7: What should I do if the system prompts that the email or phone number is already in use when creating a new cardholder?
A: If you receive a prompt indicating that the email or phone number is already in use, it means this information is already recorded in our upstream bank system. Since contact information must be unique, if you confirm that this contact information does not appear in your existing cardholder list, please use a new email address or phone number to proceed with the registration.
Q8: What should I do if the cardholder information I submitted is incorrect?
A: Information is submitted directly to the upstream bank and cannot be modified or deleted. Please use a new email address and phone number to re-add the correct cardholder details.