1. Account Fund Operation Fees
Item | Fee |
Stablecoin conversion (USDT → USD) | 1.5% conversion fee |
External withdrawal (USDT/USDC) | 5% platform fee (including Gas Fee) |
Top-up from account to card | 1% |
Withdrawal from card to account | 0% (processed on the backend) |
Settlement time: Small withdrawals typically take 1–3 business days; large withdrawals depend on system processing time.
2. Fees & Limits by Card
2.1 Wasabi Promo Card
Item | Reference Range |
Per-transaction limit | Approx. USD 20,000 – 100,000 |
Monthly transaction limit | Approx. USD 100,000 – 1,000,000 |
Cross-border fee | Approx. 0 – 2% (varies by card variant) |
Small-transaction surcharge | For transactions ≤ USD 1, some card variants charge approx. USD 0.1 – 0.5 per transaction |
Chargeback fee | Some card variants charge approx. USD 0.5 – 2 per transaction, or 2% of the refund amount |
Failed-transaction penalty | Some card variants charge approx. USD 0.5 per transaction |
Actual fees may vary slightly depending on the card version or issuing bank. Please refer to the card details and transaction history under "My Cards" → select the card → "More" in your account for the exact figures. If you have any questions, feel free to contact our support team at any time.
2.2 Wasabi SpendX Card
Item | Reference Range |
Per-transaction / daily spending limit | Approx. USD 20,000 – 250,000 |
Monthly spending limit | Approx. USD 1,000,000 |
Small-transaction fee | For spending below approx. USD 30 – 50, some card variants charge approx. USD 0.2 – 0.5 per transaction |
Cross-border fee | Approx. 0 – 2% (varies by card variant) |
Apple Pay / Google Pay fee | Some card variants charge approx. 0.2% |
Actual fees may vary slightly depending on the card version or issuing bank. Please refer to the card details and transaction history under "My Cards" → select the card → "More" in your account for the exact figures. If you have any questions, feel free to contact our support team at any time.
2.3 Wasabi Physical Card
Item | Reference Range |
Per-transaction limit | Approx. USD 20,000 – 100,000 |
Daily transaction count | Approx. 100 transactions |
Daily spending limit | Approx. USD 250,000 |
Monthly spending limit | Approx. USD 1,000,000 |
ATM per-transaction / daily withdrawal limit | Approx. USD 1,500 |
ATM daily withdrawal count | Approx. 30 transactions |
ATM monthly withdrawal limit | Approx. USD 15,000 |
ATM withdrawal fee | Approx. 2%, minimum USD 1 |
Actual fees may vary slightly depending on the card version or issuing bank. Please refer to the card details and transaction history under "My Cards" → select the card → "More" in your account for the exact figures. If you have any questions, feel free to contact our support team at any time.
3. Additional Transaction Fees
Item | Fee |
Non-USD currency conversion fee | Varies slightly by card type and merchant location; minimum USD 0.01 |
Apple Pay / Google Pay express checkout | Some cards may incur additional processing fees when using express checkout |
Failed-transaction penalty | Some cards charge USD 0.5 per failed transaction |
4. Exchange Rate Calculation
WasabiCard settles transactions using rates that closely track real-time international bank rates, consistent with rates shown by major search engines. Non-USD transactions involve automatic currency conversion.
Please ensure your card balance is sufficient to cover any applicable fees and exchange rate fluctuations.
5. Transaction Dispute Handling
5.1 Filing Guidelines
3DS-verified transactions: If a transaction has already passed 3DS verification (whether with or without user interaction), the likelihood of a successful dispute is extremely low. We recommend assessing the verification status of the transaction before filing a dispute, to avoid submitting an invalid claim.
Standard filing window: Typically 120 to 180 days after the transaction date. The exact deadline depends on the actual transaction channel and will be further confirmed by the issuing bank.
Best time to file: For suspected unauthorized transactions, it's recommended to file within 1–2 days before the bank's settlement, which tends to result in a higher success rate.
5.2 Processing Fee
Each dispute case incurs a processing fee of approximately USD 30–45. This fee covers the bank's processing cost and is generally non-refundable.
If a fee refund occurs due to a specific issuing bank's policy (for example, when a dispute is closed early because the transaction had already passed 3DS verification), the system will process the refund automatically — no additional application is needed.
5.3 Documentation Required for Filing
To help us process your dispute efficiently, please prepare the following documents in advance (not limited to the items below):
Registered email address and account name
Original transaction ID, disputed amount, and currency
Full card number
Specific reason for the dispute, with a detailed description
Complete screenshots of your communication with the merchant
Any other supporting documentation that helps clarify the facts
Important: The above rules, requirements, timelines, and fees may be updated on an ongoing basis based on card network and issuing bank policies. Please refer to the most current requirements provided by our support team.
6. Cashback & Incentive Programs
WasabiCard offers cashback programs tailored to each card type, which may be adjusted from time to time based on market conditions.
For details on the cashback and incentive program currently applicable to your account, feel free to contact our BD team directly via Telegram: @KKwasabi.
7. Important Notes
This article is for reference only. If any information here differs from the card details and transaction history shown in your account interface, the account interface should always be treated as the most up-to-date source of truth. If you have any questions, feel free to contact the WasabiCard support team at any time.