Step 1: Navigate to the Withdrawal Section
Log into your account and select the "Wallet Balance" tab from the left-side navigation panel.
Locate the "↑" button within your asset dashboard and click it to access the dedicated blockchain withdrawal configuration menu.
Step 2: Choose Asset and Network
Select the digital asset you wish to transfer from the dropdown menu. The platform officially supports both USDT and USDC.
Pick your designated blockchain ledger channel from the network selection menu, such as "BNB Smart Chain (BEP20)".
Critical Reminder: Always ensure the receiving wallet or destination exchange platform supports the exact network you selected. Any network mismatch will result in an unrecoverable, permanent loss of funds on the blockchain.
Step 3: Provide Recipient Address and Amount
Enter or paste the destination blockchain wallet address or third-party exchange deposit address into the "Recipient Address" input field.
Specify the volume you wish to extract in the "Withdrawal Amount" field, keeping in mind the minimum floor requirement prompted below the input line.
Step 4: Review Interface Fees and Submit
For the exact service fee deduction, pricing breakdown, and the anticipated net amount to be received, please refer strictly to the live calculations displayed in real-time on your current withdrawal submission screen.
Verify all parameters and proceed to confirm the transaction. To ensure absolute fund compliance and security, all on-chain extractions must undergo manual risk evaluation and corporate financial vetting, carrying an official processing window of 1 - 3 Business Days.
Frequently Asked Questions (FAQ)
Q1: Does the "1-3 business days" settlement window apply over weekends and public holidays?
A: Withdrawal requests are reviewed manually by our risk management and finance teams. Orders submitted on business days (Monday through Friday) are typically cleared within 24 hours. Weekend and holiday submissions will be systematically pushed to the next standard business day for auditing.
Q2: My wallet has sufficient funds, but why was my withdrawal request rejected?
A: Rejections typically stem from three causes:
Your balance covers the net withdrawal but is insufficient to cover the combined withdrawal fees shown on the interface.
The recipient address layout is structurally incompatible with the selected chain (e.g., inputting a TRC20 address under a BEP20 channel).
The destination address may have triggered an AML (Anti-Money Laundering) compliance alert, resulting in an automatic rejection.
Q3: How can two WasabiCard users transfer money to each other at the moment?
A: Currently, internal transfers are not supported. To transfer funds to another user, the recipient must provide an external crypto wallet or exchange address. The sender can then use the standard "Withdraw" function to send USDT/USDC, and standard withdrawal fees will apply.
Q4: Are the wallet balance and card balance automatically connected? Can I withdraw cash directly from an ATM?
A: They are independent. The wallet balance and card balance are not automatically connected. To withdraw cash from an ATM, you must first manually transfer funds from your 'Wallet Balance' to your 'Card' using the 'Deposit Balance' module. This 'firewall' architecture ensures that your primary assets remain secure even if your card is lost.